Haven Birth and Wellness Privacy Policy

Your privacy is critically important to us. At Haven Birth and Wellness, we follow a few fundamental principles to ensure your information is handled responsibly:

  • We are thoughtful about the personal information we ask you to provide and the personal information that we collect through the operation of our services.
  • We store personal information for only as long as we have a reason to keep it.
  • We aim for full transparency on how we gather, use, and share your personal information.

Below is our Privacy Policy, which incorporates and clarifies these principles.

Who We Are and What This Policy Covers

We are Haven Birth and Wellness, a provider of personalized midwifery and wellness care to women at every stage of life. This Privacy Policy applies to information that we collect about you when you interact with us through our website, forms, or other services.

Throughout this Privacy Policy, we’ll refer to our website, downloadable resources, email newsletters, and other communications as “Services.” Below, we explain how we collect and use information about you, along with the choices you have with respect to that information.

Information We Collect

We only collect information about you if we have a reason to do so — for example, to provide our Services, communicate with you, or improve our offerings.

Information You Provide to Us

The amount and type of information depend on the context in which you interact with us. Here are some examples:

  • Email Address: We may ask you to provide your email address when signing up for newsletters, resources, or updates.
  • Name: We may collect your name to personalize communications or provide services.
  • Medical Information: If you complete forms containing health-related information, we collect and use this information in compliance with the Health Insurance Portability and Accountability Act (HIPAA).
  • Communication Details: You may provide additional information when responding to surveys or reaching out with questions or feedback.

How and Why We Use Information

We use information about you for the purposes outlined below:

  • To provide, develop, and improve our Services.
  • To communicate with you, such as through newsletters, educational resources, and updates.
  • To personalize your experience using our Services and to provide relevant content or offers.
  • To monitor and analyze trends and understand how users interact with our Services.
  • To ensure security and prevent unauthorized access or misuse of our Services.

If you are located in the European Union, data protection laws require us to explain our legal grounds for processing your information. These include:

  1. Contractual Necessity: Using your information to fulfill agreements with you, such as sending resources you request.
  2. Legitimate Interests: Using your information to improve and secure our Services or communicate with you.
  3. Consent: Where required, we’ll obtain your consent to use your information.
  4. HIPAA Compliance: For medical information, we collect, use, and store your data in accordance with HIPAA regulations to ensure your sensitive health information is protected.

Security

We take reasonable measures to protect your information from unauthorized access, use, alteration, or destruction. While no online service can be 100% secure, we are committed to safeguarding your data. For medical information, we employ additional safeguards to comply with HIPAA requirements, including encryption and secure storage.

Your Rights

If you are located in certain jurisdictions, including those under the European General Data Protection Regulation (GDPR), you have specific rights regarding your personal data. These include:

  • Requesting access to, correction of, or deletion of your data.
  • Objecting to our use and processing of your data.
  • Requesting that we limit our use and processing of your data.
  • Requesting data portability.

For health-related information, you have additional rights under HIPAA, including:

  • Accessing and obtaining copies of your medical records.
  • Requesting corrections to your medical records.
  • Requesting restrictions on certain uses or disclosures of your medical information.
  • Filing a complaint if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the information provided below.

How to Reach Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Haven Birth and Wellness
574 Franklin Rd #215, Franklin, TN 37069
info@havenbirthandwellness.com
(615) 436-6235

Privacy Policy Changes

We may update this Privacy Policy from time to time. We encourage visitors to check this page regularly for any updates. If significant changes are made, we will notify you, for example, by adding a notice on our website or sending an email. Your continued use of our Services after changes are made indicates your acceptance of the updated policy.

Thank you for trusting Haven Birth and Wellness with your information!